LEGAL NOTICE

PRIVACY POLICY

ACCESSIBILITY STATEMENT

WAJIE IBRAHIM (MA0184684)

EFFECTIVE DATE : 01 AUG 2018

LAST UPDATED : 14 JULY 2025

GENERAL OVERVIEW
This Privacy Policy explains how Wajie Ibrahim ("Wajie Ibrahim", "we", "our", or "us") collects, uses, and protects personal information when you use our website (the "Site") or engage with our services, including custom bookings, online orders, or customer support. By using the Site, you agree to the terms of this Privacy Policy.
SECTION 29 - UPDATES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal obligations. When we make updates, we’ll post the revised version on this page and update the “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.
SECTION 30 - INFORMATION COLLECTED
We may collect the following categories of personal information:

  • Contact Information
  • Identifiers
  • Financial Information
  • Purchase History
  • Booking History
  • Website Usage Data
  • Location Data

SECTION 30.1 - CONTACT INFORMATION
This includes your name, email address, phone number, and mailing/shipping addresses.
SECTION 30.2 - IDENTIFIERS
Account usernames and passwords, device identifiers, IP address, or order reference IDs. Ensure that you provide accurate and detailed information such as account usernames and passwords, device identifiers, IP address, or order reference IDs.
SECTION 30.3 - FINANCIAL INFORMATION
Payment method details, billing address, and limited transaction data (processed through secure third-party platforms).
SECTION 30.4 - PURCHASE/BOOKING HISTORY
Records of your product orders, services booked, and return requests.
SECTION 30.5 - WEBSITE USAGE DATA
Data from cookies or similar technologies including IP address, browser type, and time spent on our Site.
SECTION 30.6 - LOCATION DATA

Approximate location derived from your IP address. For accurate shipping estimates and personalized recommendations, we utilize the approximate location derived from your IP address.
SECTION 31 - SOURCE OF PERSONAL INFORMATION
We gather information in the following ways:

  • Directly from you
  • Automatically

SECTION 31.1 - DIRECTLY FROM YOU
When you submit forms, make a purchase, join a mailing list, contact customer service, or book a custom fitting.
SECTION 31.2 - AUTOMATICALLY
Through cookies, web beacons, and analytics tools when you browse our Site or interact with our digital content.
SECTION 32 - PURPOSES FOR COLLECTING PERSONAL INFORMATION
Your information helps us deliver a better experience and fulfill our business commitments:
SECTION 33 - PROVIDING OUR PRODUCTS AND SERVICES
We respond to your inquiries, notify you of changes to your appointments, or provide support with returns and adjustments.
SECTION 34 - TRANSACTIONAL PURPOSES
We use your contact and payment details to complete orders, coordinate bookings, and send delivery confirmations.
SECTION 35 - BUSINESS OPERATIONS AND ANALYTICAL PURPOSES
We analyze usage trends to better understand customer needs and improve our designs, website features, and service delivery.
SECTION 36 - MARKETING AND PROMOTIONAL PURPOSES
If you subscribe to our Newsletter, we may send tailored messages about new arrivals, exclusive collections, or promotions. It is possible to unsubscribe at any given time.
SECTION 37 - SECURITY AND FRAUD PREVENTION
To detect fraud, resolve disputes, fulfill legal obligations, and ensure safety for our platform and customers. With a focus on expertise and professionalism, our main objectives include detecting fraud, resolving disputes, meeting legal obligations, and safeguarding the security of our platform and customers.
SECTION 38 - HOW WE DISCLOSE PERSONAL INFORMATION
We do not sell your personal information. We may share it with trusted third parties in limited cases:

  • Service Providers (shipping partners, payment processors, website host)
  • Legal or Regulatory Authorities
  • Business Partners

These parties are only given the information necessary to perform their function, and are contractually obligated to keep it secure.
SECTION 39 - DO NOT TRACK / OPT-OUT OPTIONS
Some browsers allow users to send “Do Not Track” requests. While we respect your privacy, our Site may not respond to all such signals due to current technical limitations. You can always opt out of marketing communications via the unsubscribe link in our emails.
SECTION 40 - COMBINE INFORMATION
We may combine information from different sources for example, from your online booking and your past orders to better understand your preferences and tailor your experience with us
SECTION 41 - SENSITIVE PERSONAL INFORMATION
Please do not provide any sensitive data (such as government IDs, religious beliefs, or health-related details) unless we specifically ask for it as part of a secure identity verification or legal requirement.
SECTION 42 - CHILDREN'S PRIVACY
Our services are not directed at children under 13, and we do not knowingly collect personal information from minors. If we learn that we’ve collected information from a child without verified parental consent, we will delete it promptly.
SECTION 43 - DATA RETENTION
We retain your information only as long as necessary for business purposes, such as completing your orders or complying with legal obligations. When we no longer need the data, we delete it securely.
SECTION 44 - COOKIES, ANALYTICS AND OTHER TRACKING TECHNOLOGY
We use cookies and other similar technologies to improve your browsing experience. These tools help us understand how users interact with the Site, personalize content, and measure marketing performance. You can manage your cookie preferences through your browser settings at any time.
CONTACT US
If you have any questions about this Privacy Policy, your data, or your rights, please reach out to us at:
Email: contact@wajieibrahim.com
WhatsApp: +6019 773 0243