LEGAL NOTICE
Welcome to wajieibrahim.com (this “Website” or “Site”), which is owned and operated by Wajie Ibrahim (MA0184684) (“Wajie Ibrahim,” “we,” “our,” or “us”). These Terms of Use and our Privacy Policy apply to all visitors and users of the Website (“you,” “your,” or “Users”). These Terms govern your access to and use of our Website, including any purchase of goods or services from us. By accessing this Website or placing an order through it, you confirm that you have read, understood, and agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree to these terms, please do not use this Website.
SECTION 1 - CHANGES AND UPDATES
We may modify these Terms of Use or our Privacy Policy at any time, without prior notice. When we do, we will post the updated version and revise the “Last Updated” date above. Your continued use of the Website after any updates indicates your acceptance of the revised terms.
SECTION 2 - ACCESSING THIS WEBSITE AND ACCOUNT SECURITY
We reserve the right to withdraw or amend the Website or any content or services at any time without notice. We are not liable if the Website becomes unavailable for any reason. If you register an account with us, you must treat your login credentials as confidential and must not disclose them to any third party. You are solely responsible for all activity under your account. If you suspect any unauthorized use, please notify us immediately at contact@wajieibrahim.com.
SECTION 3 - USE OF WEBSITE
You may use our Website only for lawful purposes. You agree not to use any automated system or tool to access the Website in a manner that could disrupt its performance or violate any laws or rights of others. You also agree not to attempt to gain unauthorized access to any part of the Website or any user data or interfere with any service or transaction.
SECTION 4 - BOOKING CANCELLATION & REFUND POLICY
All booking cancellations must comply with our 1-day notice requirement. Booking fees are non-refundable unless otherwise stated.
SECTION 5 - ONLINE SHOP
Our online shop offers Custom-Couture, Pre-Order Custom and Ready-To-Wear clothing. Product listings, pricing, and availability are subject to change without notice. Orders are only confirmed once payment is accepted and acknowledged via email.
SECTION 6 - CART / CHECKOUT
Adding an item to your cart does not guarantee its availability. Checkout is complete only after payment is processed successfully.
SECTION 7 - BACK ORDER
If an item is on backorder, we will notify you via the email provided during checkout with estimated delivery timelines.
SECTION 8 - CANCELLING OR RETURNING PRODUCTS
You may return eligible ready-made items in accordance with our Return Policy. Custom-made items are final sale and not eligible for cancellation, return, or refund once production begins.
SECTION 9 - PRICES AND TAXES
All prices are shown in local currency and may include applicable taxes. Final charges will be displayed at checkout.
SECTION 10 - PRICING AND PRODUCT
We reserve the right to correct pricing or product details that are inaccurate due to technical or human error.
SECTION 11 - ERRORS / CORRECTIONS
If a product is listed at an incorrect price due to a typographical, technical, or human error, we reserve the right to:
- Correct the price
- Cancel any orders placed at the incorrect price
- Refuse or modify any transaction associated with the error
By using this Website, you acknowledge and agree that if an order is placed based on an incorrect price, it is considered a mistaken conduct, and we are not obligated to honor the incorrect price. If you are charged for an order that is later cancelled due to a pricing error, we will issue a full refund to your original method of payment, and the order will not be fulfilled.
SECTION 12 - MODIFICATION TO THE SERVICE AND PRICES
Prices and services may change at any time. We will notify customers of major changes via our site.
SECTION 13 - NOT FOR RESALE
Purchases made on our site are for personal use only. You are not permitted to purchase products for resale without prior written consent.
SECTION 14 - FRAUD
We monitor transactions for fraudulent activity. Any suspected fraud may lead to order cancellation or legal action.
SECTION 15 - CUSTOMER'S MONEY
Refunds, credits, and financial transactions are handled securely through approved payment processors.
By submitting your payment information, you represent and warrant that you are authorized to use the payment method provided and that all billing details are accurate and current.
SECTION 16 - SHIPPING CHOICES AND COSTS
Shipping options and fees are shown at checkout. Customers may select from standard or express shipping at checkout. Costs are calculated based on location and order size.
SECTION 17 - PROPRIETARY RIGHTS
All content and designs on wajieibrahim.com are owned by or licensed to us and protected by intellectual property laws. All designs, visuals, logos, written content, and other materials on this website and from our boutique are the intellectual property of Wajie Ibrahim.
You may not reproduce, modify, or distribute any content without our prior written permission.
SECTION 18 - SECURITY
We maintain appropriate safeguards to protect your data. However, no system is 100% secure, so use caution when sharing personal details. Your use of this Website is at your own risk.
SECTION 19 - THIRD-PARTY SERVICE PROVIDER
We may offer services or links from third parties. Use of these is at your own risk and subject to their own terms.
SECTION 20 - OPTIONAL TOOLS
We use third-party services for payment processing and fraud detection. Your use of third-party links or tools is subject to their own terms and privacy policies.
SECTION 21 - THIRD-PARTY SITES
We are not responsible for the content or practices of third-party sites.
SECTION 22 - DISCLAIMERS AND LIMITATION OF LIABILITY
This Website is provided “as is” and “as available.” We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose. To the fullest extent permitted by law, we will not be liable for any direct or indirect losses or damages arising from your use of this website or any product purchased through it.
SECTION 23 - INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Wajie Ibrahim and its affiliates, employees, agents, and representatives from any claims, liabilities, damages, or expenses arising from your violation of these Terms or misuse of the Website.
SECTION 24 - GOVERNING LAW
These Terms are governed by the laws of Malaysia, without regard to its conflict of law principles.
SECTION 25 - ARBITRATION
Any disputes arising under or related to these Terms shall be resolved through confidential arbitration in Malaysia, unless prohibited by law.
SECTION 26 - NOTIFICATION PROCEDURES
We may notify you by email, website updates, or other reasonable methods based on the contact info you’ve provided.
SECTION 27 - ENTIRE AGREEMENT, SEVERABILITY, NO WAIVER
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Wajie Ibrahim. If any provision is found to be invalid, the remaining provisions remain enforceable. Failure to enforce any right does not waive our ability to enforce it later.
SECTION 28 - CHANGES TO TERMS OF SERVICE
We may revise these terms at any time. Your continued use of the website after changes are posted means you accept the revised terms.
YOUR COMMENTS AND CONCERNS
We value your feedback. If you have questions or comments about our terms or policies, please contact contact@wajieibrahim.com
WhatsApp: +6019 773 0243